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Discover other guided tours with Bordeaux Tourism & Conventions
They had this experience with Bordeaux Tourism & Conventions
D
Very Boring
The tour guide was very boring and put many of the guests to sleep on the bus ride, then joked about it. We hit a lot of traffic and missed being able to see the town of St Emillion. Had to rush back to the bus after the chapel. The guide kept asking for more samples of the wine at the tasting and we spent too much time there. The chateau didn’t even have the chateau open and we tasted in a bland room with no AC. We should have spent more time in the village and less time at the winery.
C
A must do!
Excellent guide with fantastic historical knowledge and photos. Great tour of a fascinating building. Thoroughly enjoyed this opportunity and would highly recommend.
B
Surprisingly Insightful
I was actually surprised and impressed with the museum components of the Porte Cailhau. Not only was there some very good information on the history and use of the structure, but some wonderful interactive material on the history of the city of Bordeaux and how its layout and borders have changed over time. It really helped to give me a better sense of how everything was connected when exploring the old city. It's also fun to then go up the Flèche Saint-Michel and try to spot all the landmarks in relation to each other.
J
Bilingual tour
We found the bilingual tour problematic because there was more attention provided to the French participants than English. I think because it was a bilingual tour it was much harder for everyone to follow along. In future I would book a tour that was only in one language.
Answer from Office de Tourisme et des Congrès de Bordeaux Métropole
Dear Jennifer, we thank you for your feedback. We are aware that tours in a single language offer a more confortable experience to ours visitors and guides, we naturally organise them whenever we can. However it is not always possible, and to make them accessible to most people, we offer bilingual visits. We forward your comments to our guided tours department and hope that despite this aspect, you appreciated the contents of our tour. Best regards The Bordeaux tourist office teamY
Nice short tour in the Opera!
A nice short tour of the Bordeaux Opera, with an interesting history and beautiful architecture and artwork.
J
Great historical introduction to Bordeaux
Our tour guide (I’m sorry but I’ve forgotten his name) was very knowledgeable and approachable. There is so much fascinating history in Bordeaux and he gave a great introduction.
Answer from Monsieur l'Office de Tourisme et des Congrès de Bordeaux Métropole
Thank you for taking the time to share your feedback about your recent wine tour experience with us. We’re truly sorry to hear that several aspects of the day did not meet your expectations — particularly the guide’s delivery, the time spent at the winery, and the conditions during the tasting. Traffic around Saint-Émilion can unfortunately be unpredictable, especially in peak season, and while we always plan our itineraries to maximize time in the village, delays do sometimes impact the schedule. That said, we take your comments very seriously. We’ve shared your remarks with our guide to review the pacing of the visit, the balance between village time and winery activities, and the comfort of the tasting environment (including air conditioning and venue quality). Our goal is to ensure every guest enjoys a memorable, well-paced experience that highlights both the charm of Saint-Émilion and the quality of our local wines. If you’re open to it, we’d welcome the opportunity to discuss your experience further and learn more about how we can improve. Please feel free to contact us directly at viti.vini@bordeaux-tourisme.com. We hope you’ll consider giving us another chance in the future to show you the very best of Bordeaux and its surrounding vineyards.